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© 2024 Orthogramic Pty Ltd
We only collect information from you with your consent.
We do not collect any sensitive personal information.
We only process information for the purpose of delivering our services and fulfilling our contractual obligations with you.
Under no circumstances do we sell your data or share it with any third-party entity for commercial usage, or for marketing purposes.
You can receive a copy of your information we hold by emailing info@orthogramic.com
Swan Hickey Pty Ltd (ACN 631 505 694) ensures the safety, security, and confidentiality of your personal information. Our Privacy Policy covers data collected by us as a data controller, including information you provide on our website and via our products and services. This policy clarifies the personal data Orthogramic collects and how we use it.
We may revise this Privacy Policy occasionally. Should changes occur, we will announce them on the Orthogramic website and email you significant updates.
“Personal information” or “personal data” is any information about an individual which can be used to identify them. We may collect personal information from you in the following circumstances:
When you opt in to our cookie collection notice displayed on the Orthogramic website;
When you accept to the terms and conditions while purchasing our products and services
When you sign up to our waitlist
When you sign up to receive newsletters or other product updates from us When your employer uses our products and/or services, they may provide your personal information to us on your behalf (e.g. when you are registered as a user of our products and services for the purposes of setting you up with account access);
When you contact our support team or make an enquiry about our products and services;
We collect personal information such as your name, email address, business name, phone number, and other contact details you provide. This information may include details about your legal and personal matters as requested by us.
We do not collect sensitive information from or about you. This includes details like racial or ethnic origin, political opinions, religious beliefs, and sexual orientation.
For protection against malicious bots, Orthogramic employs Google Recaptcha, which may collect information such as your referrer URL, IP Address, operating system details, cookies, mouse and keyboard behaviour, date, language settings, JavaScript objects, and screen resolution.
We may utilize the personal information collected to:
Contact you, provide updates and services.
Enhance our products and services, understanding your needs, and improving your experience on our website.
We commit to using collected information consistently with our relationship with you and this Privacy Policy.
If you reside in the EEA, we process personal data following data processing principles under the General Data Protection Regulation. We typically collect personal information with your consent, as necessary under a contract with you, or when processing aligns with our legitimate interests not outweighed by your data protection rights.
We may need to gather personal data to meet legal requirements or perform a contract with you, making it clear at the relevant time, and informing you of the necessity and consequences of not providing your personal data.
For security purposes, we collect your IP address upon visiting our website or using our services, based on our legitimate interest under the GDPR.
We may share your personal information with our employees and third parties under your authorization, if necessary for business transfers, or as required by law.
We do not disclose your personal data to third parties for independent use unless you request or authorize it, or under the following conditions:
Disclosure to our agents, vendors, or service providers who act on our behalf.
Legal compliance, agreement enforcement, or protection of rights and safety.
Emergencies or natural disasters.
Legal disputes, claims, or when legally required.
Aggregated, non-identifiable data may be shared with partners, service providers, or advertisers for product improvement and marketing purposes.
We store data on cloud-based services engaged by Orthogramic. This data may be stored or processed in countries outside your access point to our services. We commit to protecting your data in line with this Privacy Statement.
Before international data transfers, we take measures to ensure proper data processing and protection. Your consent to our disclosure of personal information to overseas recipients follows these precaution.
We dedicate ourselves to secure your information. We implement appropriate physical, electronic, and managerial safeguards to prevent unauthorized access or disclosure. Nevertheless, we cannot guarantee complete security for transmitted information; such transactions are at your own risk.
Orthogramic holds SOC2 certification.
The retention period for collected information depends on its nature and use. We hold personal information as needed to fulfill legal obligations, resolve disputes, and enforce agreements.
Upon no longer requiring your personal information for business or legal needs, we will delete or anonymise it securely, or if not feasible, store it securely until deletion is possible.
To offer our services, disclosing your personal information to third parties such as payment service providers, your employer, law enforcement, and others may be necessary. When such sharing occurs, the third party's privacy policy governs your data's processing, storage, and protection.
We respect your privacy and do not sell or trade your personal information.
Should you subscribe to our communications, we may send you marketing materials about our activities, products, and services. You can opt out of direct marketing at any time.
Our cookie policy requires your opt-in consent.
We may use cookies to analyze traffic and enhance your experience on our website. Cookies can also serve ads relevant to you through services like Google Adwords.
Collected data via cookies may include personal information, regulated by privacy laws and handled according to this Privacy Policy.
Upon request, we can provide a list of third-party sub processors.
You have legal rights regarding your personal information, including access, rectification, deletion, objection to processing, and more. For actions or inquiries
regarding your data rights, contact info@orthogramic.com
For EEA residents, the European Data Protection Supervisor or your national data protection authority can assist you.
We provide reasonable access to your data at no cost, within a feasible timeframe, and explain any access denial reasons.
We take your feedback and complaints seriously. Contact us with any privacy concerns at info@orthogramic.com, and we will respond promptly.
Should we fail to resolve your issue, you may file a complaint with the Office of the Australian Information Commissioner or the relevant supervisory authority in the EEA and UK.